Terms of service

Shorts Media — Terms of Service

Last updated: 14 October 2026

1. About Shorts Media

Shorts Media is an independent UK-based business offering books, publications, artwork and other creative products.

These terms explain the conditions under which products are sold through our online shop.

By placing an order, you agree to these terms. Nothing in these terms affects your statutory rights under UK consumer law.

2. Products

We aim to describe our products accurately, including their prices, formats and availability.

Occasionally, errors may occur. If we discover an error affecting your order, we will contact you and offer an appropriate resolution, including a refund where necessary.

Product images are intended to represent the items being sold. Minor differences in appearance may occur.

3. Prices and Payments

All prices are displayed in pounds sterling (GBP).

Delivery charges are shown separately during checkout.

Payment is processed securely through the payment methods available at checkout.

We do not store your full payment card details.

4. Orders

When you place an order, you will receive an acknowledgement by email.

We reserve the right to decline an order where there is a legitimate reason, including unavailable stock, pricing errors or suspected fraudulent activity.

If payment has already been taken for an order we cannot fulfil, we will provide a refund.

5. Delivery

We currently deliver within the United Kingdom.

Our standard delivery charge is £3.99 per order.

Information about processing times, delivery estimates and shipping arrangements is provided in our Shipping Policy.

6. Returns and Refunds

We want customers to be satisfied with their purchases.

Information about cancellations, returns, refunds and damaged items is provided in our Returns and Refunds Policy.

Your statutory consumer rights remain unaffected.

7. Intellectual Property

Unless otherwise stated, the original written content, artwork, branding and other creative material produced by Shorts Media or its contributors remain the intellectual property of their respective rights holders.

Purchasing a product does not transfer copyright or reproduction rights.

Products and content must not be reproduced, distributed or used commercially without the appropriate permission.

8. Website Use

You agree not to use our website for unlawful purposes or in ways that interfere with its operation.

We aim to keep the website accurate and available but cannot guarantee uninterrupted access.

9. Privacy

We respect your privacy and handle personal information in accordance with our Privacy Policy and applicable UK data protection legislation.

10. Changes to These Terms

We may update these terms occasionally to reflect changes in our business, products or legal requirements.

The terms applicable to your purchase will be those in effect when you place your order, unless a change is required by law.

11. Governing Law

These terms are governed by the laws of England and Wales, without affecting any mandatory consumer protections that apply to you.

12. Contact

If you have any questions about these terms or an order, please contact Shorts Media using the contact information provided on our website.